Why Use a Privately Owned Cleaning Company

Quality Cleaning • 7 February 2024

When you are choosing a cleaning company to clean your offices, childcare or work site, you may  wander why you should choose a privately owned company over a franchise.

Here is a some of the reasons to choose a privately owned company:

  1. Customized Cleaning Schedules & Variations to the Cleaning - Often franchises work on a standard schedule and procedures.  With a privately owned company, we can easily tailor the cleaning to your requirements, with notes on the schedule, that lets the cleaners know all the requirements for that site.  You can contact us at any time, to alter, add to, or remove any of the cleaning on your schedule, and this can be dealt with quickly, and efficiently.
  2. Cleaning Times and Quality - As a privately owned cleaning company who employ our own cleaners, we allocate the hours to each site.  We know that to provide a high quality cleaning service, the cleaners need to be on site for this time.  This is monitored as part of the quality control process.  With a Franchise, the franchisor sets a price, and it is up to the franchisee to decide on hours.  Often these will be cut to get as much work done as possible, resulting in a lower quality of cleaning.
  3. Standardized Products and Serviced Equipment - A franchisee is responsible for providing their own equipment and products.  While the products may be specified from the franchisor, this is not monitored.  With Quality Cleaning Services, we provide all of the equipment and products that our cleaners require to provide a quality cleaning job.  You will be given an MSD list, with all the H&S information about the products that are used on your site.  We also ensure that all the electrical equipment is serviced and test tagged regularly, to ensure that anything used on your site is safe.
  4. Quality Control Checks & Sorting Issues - when providing quotes for companies that have a franchise cleaner, the biggest problem we hear is sorting issues.  Clients often find that there is no reply to quality issues, and no follow up, with problems recurring again and again.  At Quality Cleaning Services, you will have a site manager, that regularly visits your premises to do a quality control check, to ensure you are happy with the cleaning.  In between that we are only a phone call away and issues will be dealt with that same day, and followed up by the site manager to ensure that they do not reoccur.
  5. Additional Cleaning Services - Franchisee's are often small teams that provide standard cleaning services, but not extra services like carpet cleaning, hard floor maintenance and window and building washes.  At Quality Cleaning Services, we have a team of experts that provide a full cleaning services.  We will visit your site and provide you quotes for all those jobs extra jobs, and again, follow up once the service has been provided, to ensure you are happy with the results.


At Quality Cleaning Services we have a personal relationship with all our clients.  We will work together with you to take care of all your cleaning requirements, so you have clean and safe environment for you and your staff!