Understanding Your Cleaner's Role
It is extremely important for you and your cleaner to know exactly what cleaning is being done on your site. It is surprising how many potential new clients we visit who are unsure of what their cleaner is meant to be doing.
Every office is different and every client's requirement is personal to your business, so at Quality Cleaning we provide a detailed personalised cleaning schedule. This provides a list of what is done in each area, and how often it is done. We also include highlighted notes on what we don't do, as well as specific notes for security, rubbish and other variables - this ensures all our cleaners, and you know exactly what is expected.
We include a copy of the schedule in our on site communication book, so if you are ever unsure of whether something is included in your regular cleaning, you can simply read through your schedule.
Communication is key to a great working relationship, so being clear about the service you are paying for is extremely important.